Relocation and accommodation
We organise the entire arrival of a worker from abroad: the flight, airport pickup, transport, a prepared flat or workers' housing, a starter kit, address registration and local formalities. A coordinator stays on site, responsible for the property, shift transport and contact with workers in their own language.
- Tickets, airport pickup and transfer to the property
- Housing and flats close to your plant
- Address registration, EMBG, bank account and SIM
- Shift transport and an on-site coordinator
- Scope
- Arrival, housing, transport
- Standard
- 2–4 person rooms
- Commute
- Up to 30 minutes to the plant
- Support
- Coordinator on site
- Billing
- Package + rate per person
What worker relocation actually is
Relocation is the logistics of arrival and the first weeks in a new country. It starts before departure and ends only when the worker functions independently around the plant: they know where they live, how they commute, where they shop and who to call when something happens.
More than a flat
Housing is one element. Without transport, registration and language support the worker is still not onboarded.
The first weeks decide
Most turnover happens in the first month. A well-run start is the cheapest form of retention.
One person accountable
The property coordinator owns housing, transport and contact – instead of responsibility scattered across departments.
Who this service is for
Plants bringing in their first groups
The first arrival of non-EU workers means new logistics: airports, flats, registrations. We take it over entirely before it becomes a burden for your HR team.
Companies hiring in groups
Dozens of people on one date, one arrival schedule, one list of properties and one shuttle attendance report.
Seasonal production
Peaks require fast accommodation and an equally fast wind-down afterwards. We scale the number of beds in both directions.
Employers focused on retention
Turnover usually starts with poor housing and a lack of support in the first weeks. This is an area you can genuinely control.
What exactly we do
We take over the whole organisational layer of arrival and stay, so your team only deals with the worker's job inside the plant.
Flights and travel documents
Ticket booking, document and visa checks before check-in, travel instructions in the worker's language and an emergency contact during layovers.
Airport pickup and transfer
A coordinator with a name board at the airport, shuttle transport to the accommodation and key handover – whatever time the flight lands.
Flats and workers' housing
Sourcing, vetting and preparing properties near your plant: contracts, utilities, cleaning, inspections and full equipment.
Starter kit
Bedding, towels, basic kitchenware and cleaning supplies, plus a welcome pack with local information and house rules.
Local formalities
Address registration, support with the EMBG number, opening a bank account, a SIM card and registering with a clinic.
Coordinator on site
One contact person for the workers and for your team – reports in the worker's language, response to faults and regular status updates.
How the arrival and first day look
The most sensitive moment of the whole process. The scenario is fixed and known to the worker before departure – which is why groups arrive complete and in good shape.
Before departure
We confirm the full set of documents and provide travel instructions, a packing list and a coordinator number available around the clock on the travel day.
Landing and pickup
Airport pickup, headcount for the whole group, SIM cards with a data package and transport to the accommodation.
Moving in
Keys and rooms handed over, house rules, safety and waste-sorting explained, starter kit waiting in the room.
Getting to know the area
We show the shop, the bus stop, the clinic and the route to the plant. The worker walks it once with the coordinator before going alone.
First day at the plant
Walk or shuttle to the first shift, handover to your supervisor and language support during the health and safety induction.
Accommodation standard and what is included
Every property is inspected before the first group arrives: technical condition, equipment, fire safety and sanitary requirements, and occupancy matched to the floor area.
Property standard
- 2–4 person rooms matched to the floor area
- A bed, wardrobe and storage space for each person
- Equipped kitchen with fridge, hob and kitchenware
- Bathrooms and access to a washing machine on site
- Internet and utilities included in the rate
- Smoke detectors, fire extinguisher and marked escape routes
Handled by us
- Lease agreement and settlements with the property owner
- Cleaning of common areas and periodic inspections
- Emergency maintenance: plumbing, electrics, appliances
- Replacing equipment and topping up supplies
- Reallocating beds when the group composition changes
- Occupancy and property condition reports for the employer
Types of accommodation
The option depends on team size, worker profile and what is available near your plant. We often combine several solutions in one location.
Workers' housing
A property dedicated to worker groups, with 2–4 person rooms, a shared kitchen and laundry. The most predictable option cost-wise for teams above 20 people.
Flats in the city
Two or three room flats rented near the plant. Higher comfort and a better fit for specialists and couples working for the same employer.
Dedicated building
A whole building or floor for one employer with large teams. It allows one set of house rules, one transport schedule and permanent coordinator presence.
Temporary accommodation
A bridging solution for the first days or a seasonal peak, when the target properties are still being prepared or capacity has to grow at short notice.
Transport to shifts
Where workers cannot be housed within walking distance or public transport reach, we run shuttles aligned with the plant's schedule.
Routes built around shifts
We set stops and times based on the plant's schedule, including night and weekend shifts.
Fixed pickup points
Permanent points at each property, known to workers from day one. This cuts down on delays and misunderstandings.
Attendance lists
We keep shuttle records, so an absence is visible before the shift even starts.
Flexible scale
We add or reduce runs as headcount changes – without renegotiating the whole agreement.
Registration and local paperwork
A handful of small matters decide whether the worker is paid on time and can see a doctor. We handle them in the first days after arrival.
Address registration
We register the stay with the municipal office and collect the owner's consent and the worker's documents. Registration is also needed in the residence procedure.
EMBG number
We support the application, without which payroll settlements and healthcare registration are delayed.
Bank account and SIM
We book bank appointments, help complete the forms and activate a phone number before the first payout.
Healthcare
We register workers with a clinic, point out out-of-hours facilities and accompany them to initial medical checks where needed.
Residence matters – visas, permits and cards – are handled under residence and work legalisation.
How the implementation runs
The model is the same for five people and for a hundred – what changes is the number of properties, runs and coordinators, not the way the project is run.
Brief and location
We agree headcount, arrival dates, plant address, shift schedule and the budget per person.
Sourcing and vetting properties
We search within commuting distance, check technical condition and terms, and present options with photos.
Contracts and preparation
We sign the leases, activate utilities and internet, and equip the rooms and common areas.
Arrival logistics
We book tickets, build the airport pickup schedule and assign workers to rooms.
Arrival and onboarding
Pickup, transfer, key handover, starter kit, orientation in the area and the route to the plant.
Ongoing support
Coordinator, maintenance, shift transport, bed reallocation and employer reporting throughout the cooperation.
Property preparation starts in parallel with recruitment and legalisation, so housing is ready before the travel documents are.
Coordinator support after arrival
Accommodation without support turns into a list of problems that land on your HR desk. That is why every project has a coordinator responsible for the property and the people.
Contact in the worker's language
We take reports in the languages of candidates from our recruitment markets. This shortens response times and defuses conflicts in the property.
Response to faults
A report reaches maintenance the same day. Anything that may affect attendance at work is passed to the employer immediately.
House rules and mediation
Every property has rules handed to workers on arrival. Disputes are resolved on site before they affect work.
Employer reporting
We share a regular summary of occupancy, incidents and costs – with no need to chase for status.
What the cost consists of
The calculation is provided before the project starts and held for the whole cooperation. Below are the items that may appear in it.
Relocation package
A one-off fee per worker covering the ticket, airport pickup, transfer and starter kit. The amount depends on the market and travel date.
Accommodation rate
Billed monthly or daily per person, depending on the city and the standard of the property. It includes utilities, internet and maintenance.
Shift transport
Billed by number of runs and route length, or included in the monthly rate for larger groups.
Local formalities
Address registration, EMBG, bank account and healthcare support – in the package or as a separate item, depending on scope.
Where the workers we relocate come from
We know the specifics of travel from each of these markets: layover lengths, documents required at check-in and what workers miss most in their first days in North Macedonia.
The Philippines
Manufacturing, logistics and processing – candidates used to shift work.
India
Technical staff, welders and machine operators with documented qualifications.
Nepal
Manual workers with low turnover who fit well into team-based work.
Bangladesh
Light industry, warehousing and food processing.
Sri Lanka
NVQ certificates, construction and manufacturing.
Indonesia
Manufacturing, HoReCa and logistics – candidates with verified skills.
If you also need to find the candidates, see one-off recruitment.
Risks we remove up front
Inspections and complaints around accommodation come back to a few recurring issues. Each of them is closed before the first group moves in.
Overcrowded properties
Too many people for the floor area invites inspections and fast turnover. Bed numbers follow the area, not the demand.
Missing address registration
An unfulfilled registration duty can stall a residence case. We file it within the first days after arrival.
Unclear housing deductions
Payment rules must be written down and understandable to the worker. We provide the documents in their language.
Commuting without a plan
No transport in shift work means lateness and absence. Routes are agreed before the first group arrives.
Photos from relocation and accommodation
Airport and station transfers, worker flats and coordinator visits.
Frequently asked questions about relocation and accommodation
What does the relocation and accommodation service cover?
Everything that happens between the hiring decision and the first day at work: flight tickets, airport pickup, transport to the accommodation, a prepared flat or workers' housing, a starter kit, address registration, help with a bank account and SIM card, local onboarding and ongoing coordinator support.
Who pays for the worker's flight?
In most cases the employer funds the flight and the first transfer, settled once as part of the relocation package. Mixed models where the worker covers part of the cost are also possible. We agree the model before recruitment starts so it is clear to both sides and consistent with the employment contract.
Do you provide housing or only find it?
Both. We can lease and prepare properties ourselves, or find and vet buildings near your plant if you prefer to contract directly with the owner. In both cases we are responsible for the standard, equipment and compliance with requirements for workers' accommodation.
What is the accommodation standard?
The standard is 2–4 person rooms with a bed, wardrobe and storage space for each person, a shared kitchen, bathrooms and a laundry. Occupancy follows the floor area, and every property is inspected for technical condition, fire safety and sanitary requirements before the first group arrives.
How far from the plant is the accommodation?
We aim for a commute of up to 30 minutes. If suitable properties are not available nearby, we arrange shuttle transport aligned with the shift schedule – often cheaper and more stable than scattered housing.
Do you organise transport to work?
Yes. We set routes and times around the shift schedule, define pickup points and keep attendance lists for the shuttles. For larger groups transport is a permanent part of the service; for smaller ones it is an option settled separately.
Who handles address registration?
We do. Every foreign national staying in North Macedonia beyond the statutory period must register their address, and the registration is also needed in the residence procedure. We collect the documents and the property owner's consent and file it with the municipal office.
What happens on the first day after arrival?
The coordinator meets the group at the airport, drives them to the accommodation, hands over keys and a welcome pack, shows the shop, the bus stop and the clinic, and explains the house rules. Work starts only after the worker has rested and knows the way to the plant.
Do you help with a bank account and an EMBG number?
Yes. We book bank appointments, help complete the forms, support the EMBG application and SIM card activation, and register workers with a local clinic. These look like small matters, but without them the first payout and basic healthcare are delayed.
Who responds when something breaks in the flat?
The property coordinator. Reports are taken in the worker's language, we dispatch maintenance and inform the employer about anything that may affect attendance at work. We also run periodic property inspections.
How is the service billed?
Relocation is usually a one-off package per worker, and accommodation a monthly or daily rate per person, depending on the city and the standard of the property. Transport, if needed, is billed separately or included in the rate. The full calculation is provided before the start.
Do you support workers we did not recruit through you?
Yes. We can run relocation and accommodation alone for people hired directly by your company or through another agency. In that case we are responsible for arrival logistics, housing and on-site support.
We will prepare your team's arrival.
We reply within 48 hours with proposed properties near your plant, a transport plan and a full cost calculation per person – with no obligation.